Bag a FREE Functional Jerky with orders over $110

Frequently Asked Questions

What can I redeem my Good Bills on?

Good bills can be redeemed on all orders except the already discounted "Subscribe & Save" Orders.

Do Good Bills ever expire?

If you do not make a purchase or earn points for a period of 12 months, you will be considered a dormant user, and your points and rewards will return to zero. You will be moved down to The Backyard.

Can I combine my Good Bills if I have multiple accounts?

Yes, you can absolutely do that by reaching us out at support@getwag.com.au. 

How do I redeem my Good Bills?

Rewards products, experiences, and discounts will now be available to redeem exclusively on https://getwag.com.au/pages/loyalty-program and not available during checkout. As a reminder, points cannot be combined with other discounts and promotions and will only apply to eligible items.

I entered my Doggo's birthday, When do I receive my good bills?

After entering your birth date in the rewards page, you will receive your points on the morning of your birthday. Points usually show between 9 am and 12 pm AEST, so please don't worry if they don't show at midnight.

Please note: If you entered your birth date less than 30 days before your birthday, you will receive your birthday bonus 30 days after the entry date. You will not receive birthday points if you enter your birth date after it has already passed. You’ll receive your points on your actual birthday the following year.

I referred a Doggo, Why didn't I receive my good bills?

Thanks for sharing about WAG with friends and family! Your referred friends and family will receive $10 (100 Good Bills) off their first order of $60+ and you'll get 100 ($10) Good Bills once their purchase is completed.

Please note: You are not able to refer yourself using another account. WAG reserves the right to disable any account suspected of abuse of our referral and rewards program.

Is there a minimum spend to redeem my good bills?

Yes, There is a minimum spend of $99 after discount to redeem your good bills at checkout.

Can't find answers to your question? Email us at support@getwag.com.au