Bag a FREE Functional Jerky with orders over $110

Frequent Asked Questions

I entered my Doggo's birthday, When do I receive my good bills?

After entering your birth date in the rewards page, you will receive your points on the morning of your birthday. Points usually show between 9 am and 12 pm AEST, so please don't worry if they don't show at midnight.

Please note: If you entered your birth date less than 30 days before your birthday, you will receive your birthday bonus 30 days after the entry date. You will not receive birthday points if you enter your birth date after it has already passed. You’ll receive your points on your actual birthday the following year.

I referred a Doggo, Why didn't I receive my good bills?

Thanks for sharing about WAG with friends and family! Your referred friends and family will receive $10 (100 Good Bills) off their first order of $60+ and you'll get 100 ($10) Good Bills once their purchase is completed.

Please note: You are not able to refer yourself using another account. WAG reserves the right to disable any account suspected of abuse of our referral and rewards program.

Can't find answers to your question? Email us at support@getwag.com.au